This Cancellation Policy governs subscription cancellation and refund practices for Pryda, operated by Otto Pryda LLC.
This policy applies to:
Users may cancel subscription auto-renewal at any time through account settings. Cancellation prevents future billing but does not retroactively refund payments already processed.
Access to subscription features will remain active until the end of the current billing cycle.
Subscriptions and digital purchases grant immediate access to premium digital content and platform functionality upon payment. By completing a purchase, users acknowledge and agree that access to digital services begins immediately.
Except where required by applicable law, payments for digital services are non-refundable.
Refunds may be considered at Pryda's discretion or where legally required, including:
Refund eligibility does not apply to:
Entry Plans are short-duration introductory subscriptions designed to provide limited-time access. Entry Plans automatically expire at the end of their term and are non-refundable except where required by law.
Subscriptions renew automatically at the end of each billing period unless canceled before renewal. Users are responsible for managing subscription status through account settings.
Refunds for renewal charges may be considered only where legally required or in cases of verified billing error.
Users are encouraged to contact support before initiating payment disputes or chargebacks.
Where permitted by law, abusive or fraudulent chargeback activity may result in:
Users may contact:
📧 support@pryda.ai
Requests should include:
Pryda will review requests in good faith and respond within a reasonable timeframe.
Nothing in this policy limits consumer rights under applicable United States law.
For questions about this Cancellation Policy, please contact us at support@pryda.ai