The company OttoLab Media Ltda., with CNPJ number 58.349.059/0001-70 and registered office at Avenida Alexandre Rasgulaeff, Doutor, n° 4370, Box Virtual 468, Jardim Imperial II, CEP 87.023-060, Maringá-PR, Brazil, in its capacity as Controller, collects and further processes your personal data only if strictly necessary, for clear and legitimate purposes, under Brazilian Law 13.709/2018 (LGPD), and where applicable, Regulation (EU) 2016/679 (GDPR) and the California Consumer Privacy Act (CCPA), during the operation of its website and platform pryda.ai (hereinafter referred to as the "Website" or "Platform") and for the processing of your personal data.
For the purposes of this Policy, the following terms are important to be defined:
When browsing and using the site, the following are collected and further processed:
Categories of Personal Data
Origin: You / Google / X / Apple (if you sign up via those accounts)
Purpose: Account creation and personalization of your experience
Legal Basis: Article 6(1)(b) GDPR, Art. 7(V) LGPD (contractual necessity)
Retention Period: 5 years after the erasure of your account
Recipients:
Categories of Personal Data
Purpose: To deliver personalized and interactive AI-based experiences, including optional NSFW content
Legal Basis: Article 22(2)(a) GDPR (automated processing with explicit consent), Art. 11(1) LGPD (explicit consent for sensitive data)
Retention Period: 5 years after account deletion or as required by law
Recipients:
Our service is based on an AI platform; therefore, we perform automated decision-making processing. It is important to highlight that, for purposes of quality control and model improvement, periodic sample checks may be carried out on conversations by Pryda's internal team. These audits are conducted with clear and legitimate purposes, strictly limited in scope, and never involve continuous or unrestricted monitoring of users.
Your communication with the chatbot may become visible to our employees, exclusively for technical or safety purposes, and such employees are bound by strict confidentiality and data protection agreements. These audits are not used for profiling or personal targeting and serve only to enhance platform safety, detect abuse, and improve AI response quality.
When you use our website, we collect certain data automatically—some of which may qualify as personal data. These include, but are not limited to:
Legal basis: The legal basis for collecting this data is our legitimate interest in ensuring platform security, optimizing user experience, monitoring technical performance, and preventing abuse and fraud (GDPR Art. 6(1)(f), LGPD Art. 7, IX).
For more information, please see our Cookie Policy
In principle, Pryda does not collect or process data from minors (i.e., individuals under the age of 18). However, since we cannot always verify the real age of individuals accessing the platform, we ask parents and legal guardians to notify us immediately if they become aware of any unauthorized use or disclosure of personal data involving minors under their responsibility.
In such cases, Pryda commits to promptly delete any minor-related data and take all necessary steps to safeguard the affected individual. You may contact us at: pryda.ai@gmail.com
Although Pryda operates globally, we strive to store and process your personal data within compliant jurisdictions.
In cases where personal data is transferred to countries outside the European Economic Area (EEA), such transfer will take place in accordance with Chapter V of the GDPR and the LGPD, based on one of the following legal bases:
In limited cases, where applicable:
Our service providers (e.g., cloud hosting, payment gateways) are required to adhere to data protection agreements and use standard mechanisms to protect your information across borders.
We ensure that it can respond directly and promptly to user requests regarding the exercise of their data protection rights, in full compliance with the applicable Regulatory Frameworks, including the General Data Protection Regulation (GDPR), the Lei Geral de Proteção de Dados (LGPD), and the California Consumer Privacy Act (CCPA).
Every data subject has the following rights:
To exercise any of these rights, please contact us at pryda.ai@gmail.com. We will respond to your request within the period specified by applicable laws, typically within 30 days.
If you are located in the European Union, Brazil, or the United States (California) and believe that your data rights have not been respected, you may lodge a complaint with your local data protection authority.
In addition to the rights listed above, you may also request the portability or transmission of your personal data to yourself or to a third party. Furthermore, you may withdraw your consent to processing at any time, without affecting the lawfulness of processing carried out before the withdrawal.
You are also entitled to object to the processing of your personal data when such processing is based on our legitimate interests.
To exercise any of the above rights, or for any matter related to the processing of your personal data by OttoLab, you may contact us via email at: 📧 privacy@pryda.ai
We will respond to your request promptly and, in any case, within thirty (30) days of receipt, in accordance with applicable data protection laws. You will be informed in writing of the progress or outcome of your request.
If you are not satisfied with our response or handling of your data, you may lodge a complaint with your local Data Protection Authority. For example:
Our Platform may include links or integrations with third-party websites and social media buttons (such as Google, Instagram, X/Twitter, YouTube, etc.). These features may collect certain information, such as your IP address or pages you visit, and may set cookies to enable proper functionality.
When interacting with these services while logged into your social media accounts, a digital footprint may be created. In such cases, OttoLab and the respective social media platforms act as joint controllers for the initial collection of data. However, OttoLab does not control or take responsibility for any further data processing carried out by these platforms beyond the scope of our website.
The purpose of such integrations is to enhance website functionality and analyze traffic, based on our legitimate interest in connecting with users through modern digital channels (in accordance with Article 6(1)(f) GDPR and similar provisions under applicable laws).
For more information about how these third parties process your data and how you can manage your settings, please consult their respective privacy policies:
For questions about this Privacy Policy, please contact us at privacy@pryda.ai